Rewind App Part 2 – Restoring Items, Advanced Restore & Uninstalling

Rewind is an app that lets you easily backup your QuickBooks Online data.

This is the second Rewind tutorial. In the first tutorial, I showed you how to add a QuickBooks Online file to the app and run a backup.

In this tutorial, we’ll try restoring a deleted item. Run an Advanced Restore, and then uninstall Rewind from QuickBooks Online.

Restoring An item Using the Rewind App

Quick Instructions for restoring individual items:

  1. In the Rewind Vault select the Item you want to restore
  2. Click the purple View Versions button
  3. Click the Select Version dropdown and select the version you’d like to restore to.
  4. Click the RESTORE TO THIS VERSION button
  5. On the “Restore to this version?” pop-up click the purple Yes, restore button

For this example, I have deleted an invoice that was in the QBO account I previously backed up with Rewind.

I run a second backup and it now shows that the bill has been deleted:

Viewing a deleted QuickBooks Online invoice in the Rewind backup App

On the right-hand side is a View Versions button. Clicking on it shows the two versions of this invoice that have existed since I added the account to Rewind.

Rewind app QuickBooks Online item version history screen

Click the Select Version dropdown to see the different versions of the item. Select the version you’d like to restore.

Click the purple RESTORE TO THIS VERSION button to restore the item.

A pop-up will appear asking if you’d like to “Restore to this version” and warning you that it may affect other things.

Rewind app Restore to this version pop-up window

Click the purple Yes, restore button to continue.

In my example, I got an error message that something went wrong. I’m not sure why this happened and if it happens to you you’ll definitely want to contact Rewind support. 

Rewind backup app Something went wrong error messsage

Advanced Restore

Quick Instructions for Advanced Restore:

  1. From inside the Rewind Vault select the Advanced Restore tab
  2. Select the Date and Time you’d like to restore to.
  3. Click the purple Restore Items button
  4. On the “Restore these items?” pop-up click the purple Yes, restore button

Since my item restore didn’t work I’m going to try Advanced Restore.

I click on the Advanced Restore tab and select an earlier time from before I deleted the invoice.

I click the Restore Items button and a pop-up appears showing a list of items that will be restored.

Rewind Advanced Restore Restore these items popup

There’s one bill listed under Recreates, this is the one I deleted earlier and am trying to restore.

Click the Yes, restore button to continue.

When the Advanced Restore completes I get an email from Rewind showing the results:

Rewind app Advanced Restore email results

Unfortunately, the bill that I’m trying to restore has failed again.

This is definitely something that I would contact the Rewind support team about. They’ve always been very helpful when I’ve had to contact them.

First Backup Email Confirmation

In the previous Rewind tutorial, I ran my first backup for this test QuickBooks account.

Since running that first backup I received an email from Rewind with a list of the items that were backed up:

Rewind app first backup email summary

How to Uninstall Rewind

Quick Instructions for uninstalling Rewind:

  1. On the Vault screen select the account you want to delete from the drop-down in the upper right-hand corner
  2. Click the three dots next to the purple BACKUP NOW button
  3. Select Uninstall Rewind
  4. On the Uninstall Rewind pop-up click the red Yes, Uninstall button

I don’t actually need to backup my test account so I’m going to show you how to uninstall Rewind.

From the Vault screen click the account drop-down in the upper right-hand corner. Select the account you’d like to uninstall Rewind from.

Below that drop-down is a purple BACKUP NOW button. To the right of that button are three dots.

Click the three dots and select Uninstall Rewind.

Uninstall Rewind backup app

You’ve now seen the process of restoring items, running an Advanced Restore, and uninstalling Rewind. If you have any questions please ask them in the comments. Or click the green button below to schedule a free consultation.

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If you’d like to watch me walk through this process check out the video below:

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This content is for information purposes only and should not be considered legal, accounting, or tax advice, or a substitute for obtaining such advice specific to your business. Additional information and exceptions may apply. Applicable laws may vary by state or locality. No assurance is given that the information is comprehensive in its coverage or that it is suitable in dealing with a customer’s particular situation. Gentle Frog, LLC does not have any responsibility for updating or revising any information presented herein. Accordingly, the information provided should not be relied upon as a substitute for independent research. Gentle Frog, LLC does not warrant that the material contained herein will continue to be accurate, nor that it is completely free of errors when published. Readers and viewers should verify statements before relying on them.

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