Identify How an Invoice Was Paid in QuickBooks Online

In this QuickBooks tutorial, you’ll learn how to locate/identify how an invoice was paid.

Quick Instructions:

  1. Open the invoice
  2. Click the blue payment link on the right
  3. Click the date of the payment(s) to open the payment

Keep reading for a complete walkthrough with screenshots:

Finding How An Invoice Was Paid

In this example, I’m looking at the profile of a sub-customer. 

There’s an invoice that shows it was paid but no information on HOW it was paid.

A sub-customer invoice that was paid but doesn't show how it was paid in QuickBooks Online.

I click on the invoice to open it. 

On the right side, there’s a blue text link saying “1 payment made ($129.00).” This text will be different depending on how many payments and the amount that was applied to your invoice. 

When you click on that payment link a box appears showing the date of the payment, amount applied, and the payment number.

Viewing a payment applied to an invoice from within the paid invoice in QuickBooks Online.

Click on the date and it will open the payment.

I can now see that my example invoice was paid as part of a larger payment by the parent customer of my sub-customer.

Receive payment screen with two paid invoices on one payment in QuickBooks Online.

You now know how to find how an invoice was paid in QuickBooks Online. It’s that easy! 

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Below is a video if you prefer to watch a walkthrough.

If you have any questions about invoices and payments in QuickBooks Online click the green button below to schedule a free consultation.

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This content is for information purposes only and should not be considered legal, accounting, or tax advice, or a substitute for obtaining such advice specific to your business. Additional information and exceptions may apply. Applicable laws may vary by state or locality. No assurance is given that the information is comprehensive in its coverage or that it is suitable in dealing with a customer’s particular situation. Gentle Frog, LLC does not have any responsibility for updating or revising any information presented herein. Accordingly, the information provided should not be relied upon as a substitute for independent research. Gentle Frog, LLC does not warrant that the material contained herein will continue to be accurate, nor that it is completely free of errors when published. Readers and viewers should verify statements before relying on them.

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