Identify How an Invoice Was Paid in QuickBooks Online

In this QuickBooks tutorial, you’ll learn how to locate/identify how an invoice was paid.

Quick Instructions:

  1. Open the invoice
  2. Click the blue payment link on the right
  3. Click the date of the payment(s) to open the payment

Keep reading for a complete walkthrough with screenshots:

Finding How An Invoice Was Paid

In this example, I’m looking at the profile of a sub-customer. 

There’s an invoice that shows it was paid but no information on HOW it was paid.

A sub-customer invoice that was paid but doesn't show how it was paid in QuickBooks Online.

I click on the invoice to open it. 

On the right side, there’s a blue text link saying “1 payment made ($129.00).” This text will be different depending on how many payments and the amount that was applied to your invoice. 

When you click on that payment link a box appears showing the date of the payment, amount applied, and the payment number.

Viewing a payment applied to an invoice from within the paid invoice in QuickBooks Online.

Click on the date and it will open the payment.

I can now see that my example invoice was paid as part of a larger payment by the parent customer of my sub-customer.

Receive payment screen with two paid invoices on one payment in QuickBooks Online.

You now know how to find how an invoice was paid in QuickBooks Online. It’s that easy! 

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Below is a video if you prefer to watch a walkthrough.

If you have any questions about invoices and payments in QuickBooks Online click the green button below to schedule a free consultation.

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