How to Upgrade or Downgrade Your QuickBooks Online Subscription

QuickBooks Online is constantly changing. One of those changes is where you go to change your subscription.

In this blog post, I’ll show you how to upgrade/downgrade your QuickBooks Online subscription as of September 2023.  We’ll also discuss discounts and why you might not want to downgrade if you currently have a discount.

Quick Instructions:

  1. Click the gear icon in the upper right corner
  2. Click Subscriptions and billing under PROFILE
  3. Click the Upgrade your plan or Downgrade your plan link
  4. Click the Choose plan button for the plan you’d like to switch to

Keep reading for a complete walkthrough with screenshots:

Subscriptions and billing

In the past, to get to your subscription information, you’d click on Account and settings in the gear icon menu.

Now, you’ll find a new menu item under the PROFILE column: Subscriptions and billing.

Navigate to the subscription and billing section of QBO from the gear menu

The Subscription and billing page is the same page you’re used to, there’s just a new way to get there.

On this page, you’ll see the version of QuickBooks Online you’re subscribed to on the left with a green line above it.

Subscription Discount

If you have a discount, you’ll see a dollar amount crossed out with a lower amount in red next to it. If you hover over the amount, it’ll show you your discount percentage and when that discount will end.

Here you can see I’m subscribed to QuickBooks Plus with a 30% discount that ends on 10/25/2023:

How to tell if you have a QBO subscription discount and when it ends.

If you’re not yet subscribed, you can use my affiliate link to get a discount for signing up.  These discounts usually last 12 months, but they’re constantly changing (I have no control over the discounts provided at that link).

Upgrade/Downgrade Your Plan

Below the price information are a few text links. Including Upgrade your plan and Downgrade your plan.

Upgrade

If you click the Upgrade link, it will show you your current plan and your upgrading options. 

In my example, my only option is to upgrade to Advanced. I’m being offered a 50% discount for the next 3 months. You may or may not get a similar offer; they’re constantly changing these offers:

Upgrade screen in QBO

To upgrade, click the green Choose plan button for the plan you want. 

Downgrade

If you click the Downgrade link, it will show you your current plan and your downgrading options.

In my example, I have the options for Essentials or Simple Start. I’m not being offered any discounts on this page (not surprising; they’d rather have you upgrade than downgrade):

Downgrading your QuickBooks Online plan

If you have a discount, compare the prices, as you might want to wait.

For example, my price would be $1 if I downgraded to Essential after 10/25.

If you are downgrading, click the Choose Plan button for the plan you want to switch to.

You now know how to upgrade or downgrade your QuickBooks Online subscription. Scroll down to watch a video walkthrough.

☕ If you found this helpful, you can say “thanks” by buying me a coffee… https://www.buymeacoffee.com/gentlefrog

If you have questions about the different QuickBooks Online plans and which one’s right for you, click the green button below to schedule a free consultation.

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This content is for information purposes only and should not be considered legal, accounting, or tax advice, or a substitute for obtaining such advice specific to your business. Additional information and exceptions may apply. Applicable laws may vary by state or locality. No assurance is given that the information is comprehensive in its coverage or that it is suitable in dealing with a customer’s particular situation. Gentle Frog, LLC does not have any responsibility for updating or revising any information presented herein. Accordingly, the information provided should not be relied upon as a substitute for independent research. Gentle Frog, LLC does not warrant that the material contained herein will continue to be accurate, nor that it is completely free of errors when published. Readers and viewers should verify statements before relying on them.

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Are you a small business owner struggling to make sense of your QuickBooks data?

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  • Save time and money by streamlining your bookkeeping process and reducing errors.

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Sign up now for this free mini-course and start mastering the essential bookkeeping skills that every small business owner needs to succeed!

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Sign up now and enjoy the peace of mind that comes with knowing your bookkeeping is accurate, up-to-date, and free from costly errors.

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