How to Disconnect a Bank Account from QuickBooks Online

If you ever change banks and need to disconnect your old bank account from QuickBooks Online, it’s very easy to do.

Quick Instructions:

Click Banking -> Banking in the left-side menu
Click the pencil icon in the upper-left corner of the tile for a bank account
Click Edit account info
Check off Disconnect this account on save
Click Save and Close

Keep reading for a complete walkthrough with screenshots:

Disconnecting a Bank Account From QuickBooks Online

In the left-side menu, click Banking, then Banking again in the sub-menu.

Click the pencil in the upper-right corner of the tile for the bank you’d like to disconnect.

Click the Edit account info button.

In the Account pop-up, check “Disconnect this account on save.”

Then click the Save and Close button.

This works for checking accounts, savings accounts, credit cards, etc.

In this example, I disconnected a PayPal account that was NOT connected using PayPal Connect. Click here to learn how to disconnect PayPal accounts connected with PayPal Connect.

You now know how to disconnect bank accounts from QuickBooks Online.

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Below is a video if you prefer to watch a walkthrough.

If you have questions about connecting or disconnecting bank accounts from QuickBooks Online, click the green button below to schedule a free consultation.

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4 Responses

Margie says:

June 5, 2023 at 1:35 pm

Hello. Thank you for the clear video and instructions. I have removed the credit card account from the banking feed successfully, (compromised card). However, it is still listed in the bank feed view. How would I remove it form there, please?

Reply
1. Jessica Ralph says:
  
  June 5, 2023 at 1:50 pm
  
  Hi Margie, are you sure you disconnected it correctly? Once it’s disconnected it should stop appearing in bank feeds.
  
  Reply
Michael Duffy says:

October 24, 2023 at 1:28 pm

Hello. I have a problem! I don’t know how to remove the linked bank accounts. I have many of them. The above methods do not work.

Reply
1. Jessica Ralph says:
  
  October 24, 2023 at 1:52 pm
  
  Hi Michael,
  
  You can schedule a 15-minute meeting https://www.gentlefrog.com/meeting/ and Rachel can walk you through how to do it.
  
  -Jess
  
  Reply